ChemPoint.com Inc., a subsidiary of Univar Solutions Inc., a global chemical and ingredient distributor and provider of value-added services, announced today that DuPont has expanded its agreement with ChemPoint for the sales and distribution of DuPont‘s cellulosic and poly (ethylene oxide) offerings in industrial applications throughout Mexico.
The agreement will extend DuPont’s footprint in Mexico’s industrial market to meet the demand for cellulosic and poly (ethylene oxide) ingredients. DuPont and ChemPoint have an existing order, delivery, and service model, specifically designed to help meet customer needs in industrial applications for ETHOCEL™ ethylcellulose polymers, METHOCEL™ cellulose ethers, POLYOX™ water-soluble polymers, and WALOCEL™ CRT products. Univar Solutions and DuPont will work together to enhance the customer experience by providing a higher degree of service and support, driven by a dedicated technical marketing and sales team focused on DuPont’s cellulosic and poly (ethylene oxide) offerings in industrial applications.
The industrial cellulosics team at ChemPoint acts as an integrated extension of DuPont to facilitate customer needs for market insights, product selection, technical assistance, order placement, and fulfillment. In addition, customers receive support from ChemPoint’s customer service and supply chain professionals to help meet delivery times and provide high levels of service.
Rick Hoener, global managing director for ChemPoint, remarked, “Our goal in all regions is to enhance the customer’s buying experience and provide a high degree of service for cellulosic and poly (ethylene oxide) product requirements. As an integrated extension of DuPont, ChemPoint offers a comprehensive product portfolio and is well situated to facilitate a customer’s need for product grade optimization, technical support, order placement, and fulfillment of thickeners and film formers.”
ChemPoint’s technical expertise across multiple industry segments, understanding of customer needs, and marketing proficiency to reach new markets and applications, make it an ideal choice to support the growth of DuPont’s Specialty Solutions. “DuPont is excited to expand our partnership with ChemPoint into Mexico. ChemPoint’s unique business model helps enable us to quickly adapt to today’s shifting needs. Thanks to their unique digital capabilities, we can reach customers faster and more efficiently, and support them in numerous applications,” said Klairie Gounaridi, DuPont’s Global Specialty Solutions commercial leader.
With the addition of these technologies, ChemPoint has expanded its portfolio for the market in Mexico. Hoener added, “We are pleased with this opportunity to further expand our relationship with DuPont. With the distribution, sales, and marketing of specialty solutions in Mexico, we can further simplify and enhance the customer experience by leveraging our digital marketing and sales approach.”
