Savvy Cleaner, the company that produces the Ask A House Cleaner show and podcast is radiating over Brand Strategist Trina Hargett. “Managing the customer experience is the key to brand loyalty and long-term success,” says Savvy Cleaner CEO, Angela Brown. “Hargett’s track record with optimizing each step of the customer journey through speed, consistency, technology, and the use of emotional impact is a real boost for our company.”
Create a Customer Win
Maximizing each point along the customer’s path creates a win for everyone. A survey by Pricewaterhouse Coopers found that “73% of all people point to customer experience as an important factor in their purchasing decisions. Give customers a great experience and they’ll buy more, be more loyal and share their experience with friends”.
Trina Hargett, a business owner herself for 26 years in the floral industry learned how to navigate the rapidly changing marketplace where social media and technology constantly shape customers’ expectations. “I am delighted to be part of a work culture that emphasizes customer experience,” says Trina Hargett, and also encourages diversity, positive relationships, and collaborative ideas.”
